Return and Refund Policy for OfferGhosting.com
Introduction
This Return and Refund Policy governs the services provided by OfferGhosting.com, a platform managed and owned by Sumeru Digital Solutions Private Limited. This policy covers the conditions under which refunds and returns can be requested, and the procedures involved. As OfferGhosting.com deals exclusively in digital services and does not offer physical products, this policy is specifically tailored to address non-tangible goods.
Scope
This policy applies exclusively to services accessed and utilized through app.offerghosting.com and concerns any transactions made within the OfferGhosting.com platform.
No Return on Services
Due to the digital nature of our services, OfferGhosting.com does not accommodate returns of services once they are rendered. All services provided by OfferGhosting.com are deemed final and are not eligible for return.
Refund Policy
General Policy: Once a service is purchased and delivered by OfferGhosting.com, there will be no refunds for amounts paid. All purchases are considered final given the digital format of our services.
Non-refundable Fees: All fees paid to OfferGhosting.com are non-refundable. This includes, but is not limited to, setup fees, subscription fees, and any other service charges.
Bug or Service Interruption: In the event of service interruptions, bugs, or failures, clients are encouraged to report these issues promptly to our technical support team. The resolution of such issues will be managed as follows:
- Resolution of Bugs: Sumeru Digital Solutions Private Limited reserves the right to attempt to rectify any service bugs or issues reported by clients. The resolution process might involve service corrections, adjustments, or the provision of supplementary services.
- Refunds for Unresolved Issues: If a significant service failure occurs that we cannot rectify within a reasonable time frame, Sumeru Digital Solutions Private Limited reserves the right to decide if any portion of the paid fees for unused services will be refunded or if other compensation might be appropriate.
Prorated Refunds: In exceptional cases where a service cannot be delivered partially due to our fault and a solution cannot be implemented, Sumeru Digital Solutions Private Limited may offer a prorated refund corresponding to the undelivered part of the service.
Contact Information
For any queries or assistance regarding this policy or our services, please contact our support team through the contact page of Sumeru Digital Solutions Private Limited.
Policy Modifications
Sumeru Digital Solutions Private Limited reserves the right to modify this Return and Refund Policy at any time. All changes will be effective immediately upon posting on the website. Clients are encouraged to periodically review this policy to stay informed about our terms.
Acceptance of These Terms
By purchasing services from OfferGhosting.com, clients are understood to have read, agreed to, and accepted all terms and conditions outlined in this Return and Refund Policy.
For further details and support, please refer to our official website or directly contact our customer service team.